We Are Dedicated to the Safety of our Patients and Community During the COVID-19 Pandemic
At Lakes Orthodontics, your safety is our priority. Our patient consultations now also have the option of being in-person or virtual. We also have made our office numbers textable to further increase the ways you can reach us. Our goal is to always be close to our patients even during this time of social distancing. So please do not hesitate to reach us via text, phone, email, live chat, or facebook messenger!
Our Office’s Safety Precautions
To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to standardized infection control measures, such as frequent hand hygiene, autoclave sterilization of all instruments, and use of personal protective equipment according to CDC guidelnies. We follow routine cleaning and disinfection strategies, using EPA-registered, hospital-grade disinfectant.
While our office already adheres to these standard precautions, there are several additional protocols and engineering controls we have implemented to help prevent the spread of COVID-19.
- A new check-in process: We screen all patients for signs or symptoms of illness with a wellness survey and do temperature screenings at each visit. Patients and accompanying visitors are required to wear their own facemask.
- Appointments can be made with virtual communication - text, email, phone.
- Making sure our masks, gloves, eye protection, and other PPE are appropriate for the procedures performed.
- Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.
- Plexiglass barriers
- iQAir hospital-grade air filtration units in both the waiting room and clinical areas that filter <.003 micron level.
- Extraoral suction units connected to filters along with high volume evacuation suction for aerosol procedures.
- Installation of Plasma Ionization air scrubbers in our HVAC systems that inactivate and trap coronavirus particles.
If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:
- Shortness of breath
- Travel within the past 14 days to affected geographical regions
We will discuss your health status and you may be asked to postpone your visit to a future date.
How can you prevent contracting or spreading COVID-19?
- Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
- Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.
- Avoid touching your eyes, nose, and mouth.
- Cover your mouth and nose when you cough or sneeze. Do not use your hands.
- Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.
We're confident that we will all come out of this stronger! We are all in this together!